Say Hello To Our Concierges

The incredible people behind Riley's text feature.

How It Works

About Our Concierges

Our Concierges are the back bone to Riley. They make your leads happen 24 hours a day, 7 days a week. There is no stopping the grind they put in.

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  • Chats

    Our Concierges handle over 100,000 conversations each month. Nothing gets past them.

  • Time

    Concierges respond to each text within 2 minutes. We're making sure every conversation counts.

  • Money

    A concierges is 1/10th of the cost of hiring someone on staff. More money to spend in other areas.

How The Concierge System Works:

Tier 1

First we capture the leads information with your lead source via email. We input this info and then start the conversation with your custom scripts.

Tier 2

Next we continue to converse with your lead and gain valuable information. With this information we can pass off to the realtor to book a showing or contract.

Tier 3

We then connect the lead directly to the realtor. We sumarize each lead with information that will get you ready to connect with the lead instantly.



“I love Riley because it is such an innovative product and it is an incredibly valuable asset in the toolbox of any business model. You can't go wrong working with Riley!”

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“Working for Riley is great because I am able to work an extremely flexible schedule! I also love the little community of concierges that we have. The culture is wonderful!”

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“Not only is Riley easy and personalized, but constantly developing. They’re always trying to make the product better for agents, leads, and concierges alike.”

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